Prescriptions for Sustainability



 

Recently, I had the privilege to hear several experts speak about this topic. They all offered opinions and advice. Some recommendations presented are actionable. Here are some that got me thinking:

(1) Steven Chu, Secretary of the US Department of Energy (DOE): Products invented in America and sold worldwide represent the seeds of our future prosperity.

(2) James McCarthy, Alexander Agassiz Professor of Biological Oceanography, Harvard University: It’s not too late to act, but we must not delay!

(3) Robert Kaplan, Baker Foundation Professor, Harvard Business School: Leadership in Sustainability requires vision, commitment, alignment, and an action plan with accountability

(4) Richard Lazarus, Howard and Katherine Aibel Professor, Harvard Law School: Enable legislation in the US Congress by:

  • Empowering long term interests in the political process
  • Protecting courageous states such as California and the Northeastern states in RGGI (including Massachusetts)
  • Reducing the leverage of short-term interests and limiting the filibuster rule in the Senate

(5) Christoph Reinhart, Building Scientist and Architectural Educator, Harvard Graduate School of Design: 40% of energy consumption is in buildings, so start by measuring energy use!

(6) Rebecca Henderson, John and Natty McArthur University Professor, Harvard Business School: Businesses will take action if they combine passion to make a difference with hardheaded realism and creativity

(7) Eric Chivian, Recipient of the 1985 Nobel Peace Prize, Founder and Director of the Center for Health and the Global Environment, and an Assistant Clinical Professor of Psychiatry, Harvard Medical School: Risks of inaction are too great. We need to practice precautionary medicine techniques with the environment.

Secretary Chu spoke at MIT on November 30, 2011. He’s clearly well versed in climate change issues, as well as in energy and cleantech.  Also, he’s a very likable person.

I wanted very much to hear a call to action from him – something that he is pushing and something that we can all do to advance the cause of cleantech and minimize our dependence on fossil fuels. Unfortunately, he didn’t offer that. Instead, he spoke about the history of technology and innovation. He touched on the need for the US to be competitive, prosperous and sustainable. Interestingly enough, he didn’t insist on US-based manufacturing, although he agreed that that would add to our strength. He pointed to several examples where the US generated ideas or took ideas from other countries that ultimately turned into competitive advantage solutions for the US. Examples included fertilizer, telecommunications, the automobile, and the airplane.

After his talk I was unsettled; what I believe this country needs is strong leadership from our President. Obama as Chief Educator can drive home the need for clean energy and energy efficiency solutions. He can take Robert Kaplan’s recommendation and set a vision and objectives that the country can follow. For example: set Greenhouse Gas targets. Meanwhile, various states such as Massachusetts are setting targets and achieving them. In fact, Massachusetts was just recognized as the most energy efficient state in the nation! And businesses and universities are taking significant action.

On December 8, 2011 several Harvard professors spoke at a Harvard Thinks Green talk. They all had prescriptions for success. They represented multiple disciplines. Each one had 10 minutes to make a statement. Let’s get them to talk with Steven Chu and others in the US Administration!

At a national level we should set the stage for longer term thinking in Congress, and we should have short and long term environmental targets.

As a marketer, I believe that people are moved by stories. Stories can make the problems and solutions come to life. When people hear stories from and about people like them, they are more likely to buy into the solution.

There are so many great stories out there (possible topics for a future post):

  • Sustainability – and specifically energy efficiency solutions – save money
  • Businesses that adopt sustainability practices are more productive
  • Jobs are being created
  • The world is learning to do more with less
  • Customers, employees, partners and investors enjoy working with sustainable entities

So, get passionate, be involved, and take action. Making a difference and improving your sustainability is not only is good for you, the environment and your community, but also for the economy!


Entrepreneur U: Smart Marketing for Emerging Companies


Here’s the presentation we gave at the CleanTech InnoVenture Center in Lynn, MA on August 17, 2011.

Thank you to all who participated! It was a lively discussion.


Energy Efficiency Training for Restaurants


Did you know…

… that restaurants are the most energy intensive industry per square foot?  According to NStar an average 6,000 square foot restaurant in Massachusetts spends approximately $45,000 per year on electricity and gas combined.  20% savings, generally from relatively simple measures, can equate to $9,000 per year in savings.

Small changes – either in behavior or in infrastructure – can amount to large energy and cost savings.  And the restaurant won’t need to sacrifice service, quality, style or comfort. People want to work at and frequent institutions that are more sustainable. Benefits of energy efficiency and sustainability include: improved employee satisfaction, increased patronage and sales, and a cleaner, healthier environment.

There are two kinds of energy efficiency changes:

  1. Behavior (i.e., changes in focus and procedures)
  2. Infrastructure (i.e., new equipment)

Since most of the energy consumed in a restaurant is in food preparation and cooking, energy efficiency savings are mostly in kitchen appliances such as ovens, ranges, dishwashers and refrigeration.  Simple maintenance measures include tightening bolts and screws, replacing used or worn gaskets, and turning down appliances that aren’t in use.  Turning down or off equipment that is not in use, or even delaying when you turn on equipment at the beginning of the shift can make a huge difference.

Today there are several programs available to help restaurants pay for upgrades to Energy Star equipment. Also, many municipalities — such as the City of Lowell in Massachusetts — offer grants, loans and rebates to further assist qualified businesses.

So, what kind of help do restaurants need to be more energy efficient?  Training!

Restaurateurs are busy. That’s why Eco Marketing recently developed and conducted a very prescriptive energy efficiency course for a group of restaurants in Lowell, Massachusetts: Brew’d Awakening, Espresso’s Pizza, Fio’s Pizza, La Boniche, Life Alive, and Mambo Grill.  The city is working hard to help businesses and truly become a green city – which will save all of us resources and dollars.

Here are some of the highlights of the course:

  1. Overview of sustainability and energy efficiency, and why they’re important for restaurants
  2. Explicit instructions for improving energy efficiency throughout the restaurants
  3. Guidelines as to the amount of savings to expect from various measures
  4. Financing options, including savings over time, rebates from MassSave and National Grid, as well as rebates, loans and grants from the City of Lowell.
  5. Management plans and templates for the restaurants to engage employees and track progress (hard copy booklet and cd)
  6. Visits to each of the restaurants to review what they learned and make on-site recommendations

We’d love to hear from you!

  • How does this sort of program compare to your energy efficiency and sustainability efforts?
  • Are you more likely to dine in a restaurant that is making an effort to be more sustainable?

Sustainable Economy Conference


Register now for a 50% discount!  Enter code: EcoBeth at registration.
The 2nd Annual Massachusetts

Sustainable Economy Conference

Monday, May 2, 2011
8:30 am – 5:00 pm

Federal Reserve Bank of Boston
600 Atlantic Avenue  Boston, MA  02210

Improve and Grow the Economy of the Commonwealth by Advancing Business Sustainability

The Sustainable Economy Conference (SEC) includes principled business leaders as guest speakers, interactive panel sessions and a networking reception featuring an exhibitor hall designed to provide participants with the resources necessary to implement sustainability, corporate responsibility and diversity into their business model for successful and prosperous results.

The SEC is designed to cultivate business relationships with a spirit of mutual benefit and civic interest.

You are invited to the 2nd Annual SEC, a forum designed to help participants learn from the collective experience of principled business leaders and network with local, cross-industry thinkers and doers who are changing the Commonwealth through business.

By advancing sustainability, corporate responsibility and diversity into the business model, businesses in Massachusetts can improve and grow their bottom line and the economy. How business conducts its affairs and defines its goals and values can drive and improve the state of the economy.

The SEC educates, inspires and prepares business professionals by presenting an array of speakers sharing and addressing the challenges and accomplishments of topics such as:

  • Sustainability
  • Corporate Responsibility
  • Diversity

The SEC invites MBA and other college students to the SEC to be empowered as the next generation of Massachusetts business leaders who will actively engage in progressive business practices that cultivate a sustainable economy.

Gain Practical, Actionable Guidance and Step-By-Step Advice

Governor Deval Patrick and the Massachusetts Legislature’s nation-leading efforts regarding energy efficiency, green communities, green jobs, clean tech and more are local sustainable solutions to nation-wide crises.  Contribute to statewide and local efforts to accelerate a resilient green future for the Commonwealth by implementing sustainability, corporate sustainability and diversity.

Learn and Implement

The audience of the SEC is the wide range of high-caliber business influencers and thought leaders from diverse sectors, disciplines and perspectives across the Commonwealth.  The SEC brings together the Commonwealth’s municipal, business, environmental and academic sectors for the purpose of creating a sustainable economy.

For more information: http://sustainableeconomyconference.com/

 


Green Chemistry Leadership in New England



Massachusetts has the unique opportunity to be a world leader in Green Chemistry.  Many local colleges and universities have Green Chemistry courses, including UMass Boston with the country’s first PhD program in Green Chemistry.  With the help of John Warner, President and Chief Technology Officer of Warner Babcock Institute for Green Chemistry and Paul Anastas, the Assistant Administrator for EPA’s Office of Research and Development (ORD) and the Science Advisor to the Agency, many companies are following the 12 principles of Green Chemistry.  These companies are reducing the use of toxic chemicals, saving energy, reducing waste, and saving money.  They are at the forefront of Sustainability.  Furthermore, they are stewards of the environment, helping to reduce climate change and pollution.

The EPA, along with Green Chemistry leaders such as Paul Anastas and John Warner, ran a forum today at the MIT Sloan School in Cambridge, MA to create a sustainable green chemistry future for New England.   It was a networking and community building event with NO PowerPoint presentations!

Local colleges and universities, non profits and businesses involved in Green Chemistry demonstrated their programs.  With the aim of creating a community of practice, we addressed business issues relating to Green Chemistry.  We discussed how to create a community of practice to bring Green Chemistry to more companies, and to improve the overall sustainability of these companies.

For companies the benefits of Green Chemistry are:

  • Cut costs
  • Save energy
  • Reduce waste

Pharmaceutical companies can save as much as $15 million per year with a Green Chemistry redesign. For example:

  • Pfizer will save more than 200,000 metric tons of chemical waste between 2007 and 2020 by “naturalizing” Lyrica® and 25,000 tons of waste per year in the manufacture of Vfend®.
  • By “greening” Lipitor® Pfizer also saves energy.

Some of the challenges and barriers include:

  • Permitting
  • Regulatory framework
  • Financial commitment
  • Lack of uniform standards
  • Uninformed buying public
  • IP/patent process

In order to promote Green Chemistry, we need to:

  • Size the business opportunity
  • Educate the general public
  • Make more success stories accessible
  • Provide a forum to share information
  • Offer prizes and awards to recognize Green Chemistry achievements
  • Establish linkages between schools and businesses

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Utilizing the principles of Eco Marketing, the Green Chemistry coalition will need to: (a) better understand its stakeholders and what they need, (b) clearly articulate the messages for each set of constituents, and (c) create a communications program to reach out to people and encourage active participation.  This is doable, with a motivated team that can draw from the experience of those who have achieved successes thus far in Green Chemistry.


Launch! SolSolution Fundraiser, December 14 in Boston


Corner Logo Print 2
SolSolution is holding their first annual SolSolution fundraiser, and it’s all about launching into the future!

SolSolution is a nonprofit corporation whose mission is to simultaneously generate clean, renewable electricity and increase the quality of education in underprivileged schools. Funds from the sale of clean, solar-generated electricity are shifted to school’s educational budgets for the purchase of tangible resources.

Launch Invitation 3
Come celebrate SolSolution’s launch into 2011 and enjoy a night of wonderful food and entertainment with great people.

Top 5 Reasons Why You Should Be at Launch!

  1. You’ll meet great people with similar passions and interests for energy and education
  2. Come fill your stomach with tantalizing Indian food from Tantric Bistro
  3. Listen to notable speakers such as City Councilor John Connolly
  4. Comedian Gary Gulman will leave you laughing and smiling for the rest of the night
  5. You will be an integral part to putting solar panels up on our first school installation

All ticket prices and donations during the event will go towards helping us complete our first solar school installations. Your generosity and support will really make the night shine, but space is limited and seats are going fast, so make sure to get your ticket today!

Ticket prices:

  • Launch! Single Entry $119   (*Early Rocket Discount $99)
  • Launch! Double Entry $199   (*Early Rocket Discount $179)
  • Launch! Student Entry $49: Only available for current undergraduate students and Young Professionals in Energy members — click here for separate registration

learn more

*Early Rocket Discount: Purchase your tickets before November 25, 2010, and we’ll discount your tickets $20. Don’t miss out on this great deal for a wonderful night of festivities! Click on the button above to take advantage of this limited opportunity now.

Can’t attend the event but still want to support SolSolution during the holiday season? You can click on the “Buy Tickets” button above, and you’ll find the option just for you!

We’re looking forward to the night, and we hope to see you there too!


Dare to Ask!


What kind of negotiator are you?  Are you afraid to ask for what you really want because you fear that asking may end – or significantly alter — the relationship?

The authors of the new book Dare to Ask! are adamant: If a woman doesn’t negotiate for what she wants, she probably won’t get it!

The Big Idea of Dare to Ask! is that it redefines negotiating as a win-win Collaborative Conversation rather than I win, you lose. Women have natural gifts — empathy, intuition, gift of gab, and talent for teamwork. Women can use these to empower themselves to become more comfortable demanding what they deserve and successfully negotiating to get it.

Consider these tips:

  • Don’t be timid. If you don’t ask, it won’t be given.
  • Ask yourself: What do I want? What do I need? What can I get?
  • The more powerful you appear, the more seriously the other side will take you.

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Meet author Cait Clarke on ABC News.  Join the conversation about negotiating for everything from personal relationships to your next raise.

To purchase Dare to Ask! the Woman’s Guidebook to Successful Negotiating, please visit: www.WomenNegotiating.com. Be among the first to buy it, read it, and get started on successful negotiating. Please enter Code BETH to indicate that you heard about this from me!  The cost is $19.95.

Please let me know if you find Dare to Ask! as helpful and insightful as I did!


Bill McKibben on global warming and climate action


From Lexington, Massachusetts on August 29, 2010 to the David Letterman Show on August 31, 2010,  Bill McKibben speaks about his book Eaarth, global warming and climate action.

Bill McKibben’s new book Eaarth provides countless examples of the conundrum our whole world is in because of global warming and peak oil. He suggests taking action: conserve energy and resources, make changes locally, and work together within your community. Some of the recommendations include community farming and community-based energy.  It’s a must read!

The first challenge is to make sure that everyone understands the problem (there’s too much carbon in the environment), the severity of the problem (dangerous weather patterns are risking the livelihoods and lives of all of us), and the immediacy of the problem (at 398 parts per million we’ve already surpassed the prescribed 350 parts per million of carbon in the environment).  Eaarth provides the facts — it enables us to see and feel the consequences.  They are real, and they are painful.

It’s clear that we need change, both locally and at a national level.  We all need to act at home, at work, and in our communities.  That means grass roots/bottom up: working diligently in every way that we can think of in order to reduce our carbon output.  We can all conserve energy and water, recycle and reuse, and also help our employers to make changes at the workplace as well.

We need political action: with a price on carbon set at the federal level, innovation for clean energy can be undertaken in earnest.  Feed-in tariffs in Germany are an excellent example of how government policy enabled growth in the clean energy sector, especially solar power.

With top-down and bottom-up efforts, we may be able to stall the global warming trend.  It will take enormous changes to actually reverse the trends so that the glaciers refreeze.  But we all need to do our part.  No one is immune from the consequences; no one should be immune from helping to preserve our environment for us, for our children, for our grandchildren, and for the plants and animals that share this planet with us.


Sustainable Manufacturing and Green Chemistry


On August 2, 2010, UL Environment and Greener World Media released a draft sustainability certification for manufacturing companies.

On August 4, John Warner of Warner Babcock Institute for Green Chemistry (also known as the “Father of Green Chemistry”) spoke at the Cleantech InnoVenture Center in Lynn, MA.

Here are the key components of UL’s and Greener World Media’s Sustainability Certification criteria:

Sustainability governance: How an organization leads and manages itself in relation to its stakeholders, including employees, investors, regulatory authorities, customers and the communities in which it operates.

Environment: How an organization manages its environmental footprint across its policies, operations, products and services, including its resource use and emissions.

• Workforce: Issues related to employee working conditions, organization culture, benefits and retention.

• Customers and suppliers: Issues related to an organization’s policies and practices on product safety, quality, pricing and marketing as well as its supply chain policies and practices.

• Social and community engagement: An organization’s impacts on the communities in which it operates in the areas of social equity, ethical conduct and human rights.

The authors of this Sustainability Certification are looking for your comments.  The comment process is open to all. To participate, register at www.greenbiz.com/ratings. The comment period for ULE 880 is open until September 14, 2010.   For more information on this certification, please visit: http://www.greenbiz.com/news/2010/08/02/sustainability-certification-companies-opens-public-comment

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John Warner established the 12 principles of Green Chemistry. These are critical to designing healthy products and also improving competitive advantage.
  1. Pollution Prevention: It is better to prevent waste than to treat and clean up waste after it is formed.
  2. Atom Economy: Synthetic methods should be designed to maximize the incorporation of all materials used in the process into the final product.
  3. Less Hazardous Synthesis: Whenever practicable, synthetic methodologies should be designed to use and generate substances that possess little or no toxicity to human health and the environment.
  4. Design Safer Chemicals: Chemical products should be designed to preserve efficacy of the function while reducing toxicity.
  5. Safer Solvents and Auxiliaries: The use of auxiliary substances (solvents, separations agents, etc.) should be made unnecessary whenever possible and, when used, innocuous.
  6. Design for Energy Efficiency: Energy requirements should be recognized for their environmental and economic impacts and should be minimized. Synthetic methods should be conducted to ambient temperature and pressure.
  7. Use of Renewable Feedstocks: A raw material or feedstock should be renewable rather than depleting whenever technically and economically practical.
  8. Reduce Derivatives: Unnecessary derivatization (blocking group, protection/deprotection, temporary modification of physical/chemical processes) should be avoided whenever possible.
  9. Catalysis: Catalytic reagents (as selective as possible) are superior to stoichiometric reagents.
  10. Design for Degradation: Chemical products should be designed so that at the end of their function they do not persist in the environment and instead breakdown into innocuous degradation products.
  11. Real-Time Analysis for Pollution Prevention: Analytical methodologies need to be further developed to allow for real-time in-process monitoring and control prior to the formation of hazardous substances.
  12. Inherently Safer Chemistry for Accident Prevention: Substance and the form of a substance used in a chemical process should be chosen so as to minimize the potential for chemical accidents, including releases, explosions and fires.

For more information on John Warner and Green Chemistry, please visit: Warner Babcock

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There are clear synergies between Green Chemistry and sustainable manufacturing.  These 2 groups should get together and merge their concepts.
If you’re doing sustainable manufacturing, Eco Marketing would like to hear from you.  How does the above compare to what you’re doing?  Which model is best?  Eco Marketing can help you update and communicate your sustainability story. By properly demonstrating measures you have taken to improve your manufacturing sustainability, you should be able to delight your current clients and partners, and open doors to new suppliers and customers.

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Please let us know what you think.


Eco Marketing is like regular marketing, just nuanced


Eco Marketing requires all of the usual marketing considerations, but nuanced.  For every organization the starting point should be a value proposition that is meaningful to your customers.  As Jacqueline Ottman explains in Green Marketing Myopia[1], it’s important not to get too carried away with the green-ness or sustainability of your offering, at the expense of explaining how well it solves your customer’s needs.


1. Know your target audience. Who are they?  How would you describe them (e.g., small or large, old or young, consumer or business, role within the household or business, industry or sector, location, interests, traits, characteristics, etc.)?

  • From a purchasing perspective, what shades of green are your customers?  Do they insist on buying ONLY environmentally correct products, for example?
  • Which segments of your market care more about sustainability or green-ness?

2. Articulate your customer’s needs or pain points. What are their concerns?  What problems do they need to solve?

  • Is sustainability high on your customer’s list of requirements?
  • What words do they use to describe their requirements and the results they’re seeking?

3. Define your product or service in terms of the benefits to the customer. How does it solve the customer’s need (e.g., for transportation: getting from point A to point B)? How much of an improvement will it be over what they’re currently using or doing?

  • Be careful to avoid greenwashing[2]!  Tell the truth and substantiate your claims. (See the FTC Guidelines for Environmental Marketing Claims.)
  • Avoid Green Marketing Myopia and make sure to address the customer pain points. Don’t stress your green-ness at the expense of what’s important to your customer.[3]

4. Know your strengths. What are you particularly good at?  What problems does your product or service solve?  How is your product or service unique or better than what the competition offers?

  • Does your offering satisfy more customer requirements than the alternatives because it’s green or sustainable?
  • Does it cost more because it’s green or sustainable?  (Consider capital and operating costs.)

5. Revisit the green part of your message. How much do your customers care about the environment?  Where does green rank in their buying criteria?  Is there a new market that is now open to you because of your green-ness?

  • Is your product or service intrinsically green (such as renewable energy), or are your operations green (you have a comprehensive sustainability program)?
  • How much does it matter?

6. Certify your green-ness. Assuming it’s important to your customers, utilize legitimate and widely recognized certifications and ratings, and above all, client testimonials.  It’s good to describe how you’re green, but it’s even more important to QUANTIFY the benefits and results, especially for your clients.

  • The best ways to avoid greenwashing are to utilize recognized endorsements or labels as well as customer testimonials, quantified whenever possible.  Make sure to substantiate your claims!

7. Walk the talk. Make sure to use sustainable practices in your own operations and marketing events.  For example, provide recycling opportunities at customer events, and use natural lighting whenever possible.

8. Get the word out. What do you want people to do when they learn about your product or service?  Consider how your clients acquire and use information.  Make sure that you have the strategy and goals set before you select the methodology and tactics.

9. Establish an ongoing conversation with your prospects and customers.  You can set up a campaign to push the message out, but it’s also important to provide a forum for communication and feedback.

10. Continuously improve your messaging and your offerings, based on customer needs and feedback.


[1] “Green marketing must satisfy two objectives: improved environmental quality and customer satisfaction. Misjudging either or overemphasizing the former at the expense of the latter can be termed “green marketing myopia.” Green Marketing Myopia, by Jacquelyn Ottman, Edwin R. Stafford, and Cathy L. Hartman, June 2006.

 

[2] Greenwashing refers to communications or actions that make the firm or its products appear more environmentally-friendly than they are.

[3] If sustainability or green-ness is a critical factor for your customers, then use it.  But make sure to use it in the right hierarchy of messaging.  For example, a company buying IT equipment for their data center may prioritize their requirements in this order: (1) increase processing capacity, (2) control costs, (3) reduce energy consumption, and (4) reduce carbon footprint and “save the planet.”